Maple Holistics Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3 business days.

Orders are not shipped on weekends. You will be contacted directly if there is an order delay due to stock issues or fraud.

Shipping rates and delivery estimates

Shipping is free on all orders above $25.00 in the continental United States and subject to fees for orders $24.99 and below, as well as all orders shipping outside of the continental United States.

Shipment confirmation and order tracking

You will receive your order confirmation when your order is made, and order tracking information when your shipment is mailed.

Customs, duties, and taxes

Maple Holistics is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If you received your order damaged, please contact our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. Maple Holistics is not responsible for damage to orders placed on unauthorized or brand-affiliated platforms.

International Shipping Policy

Customers are responsible for verifying their country's shipping and import regulations to ensure our products can be received. Please contact us if you require any documentation to clear your shipment. Maple Holistics is not liable for any issues arising from non-compliance with local regulations.

Returns Policy

Visit our guarantee page to learn about our return policy and satisfaction guarantee.

For more information, contact us.