All of our products made available by authorized distributors are backed by our money-back guarantee. If you purchase a product for your own use and are, for any reason at all, not happy with the results — we will either replace it with a more suitable product, or give you a full refund. Read more about our guarantee.

Aside from the Maple Holistics website, our products are currently available on on Amazon, Target, Walmart, eBay, iHerb and other online retailers. You'll be seeing Maple Holistics products on the shelves of national retailers soon!

When you redeem a rewards code that brings your order total below the free shipping threshold, you will no longer qualify for free shipping. Your order total must exceed the free shipping threshold after all offers and promotions have been applied to qualify for free shipping.

In the event that your order is canceled due to items being out of stock, if you had redeemed a rewards code, kindly contact our customer support team at hello@mapleholistics.com. We will gladly issue a replacement code for the same value!

Yes, rewards points expire one year after they have been earned. It's important to note that points expire on a "first-in, first-out" basis. This means that if you have multiple sets of points in your account earned from different purchases, the oldest points will expire first when they reach the one-year mark, while the newer points will remain active until their respective expiration dates. To make the most of your rewards, we encourage you to regularly check your account balance. If you have any questions about when your points expire, please feel free to reach out to us at _hello@mapleholistics.com_ and we'll be happy to help.

Yes! International shipping is available via our website. Charges are calculated by USPS based on weight and distance, which you will see calculated after entering your address at checkout.

Maple Holistics shampoos and conditioners are made with naturally derived ingredients to ensure best results. However, sometimes these raw ingredients can be unstable in their purest form. That means we may process some of our ingredients or formulas or include safe chemicals in our products so that you can enjoy from-the-earth products that are safe, stable and formulated with love. Maple Holistics oils, such as our essential oils, are pure.

All Maple Holistics products are made in the USA (our New Jersey HQ, to be specific) from globally and domestically sourced ingredients to ensure authenticity, quality and to promote national prosperity.

The majority of our products do not contain animal-derived ingredients, and many are certified vegan. However, our Biotin Supplement does contain marine collagen (not shellfish), while a select few of our products contain silk and/or non-vegan collagen. Please refer to the individual product detail pages to confirm whether or not one of our products is vegan.

No!

Yes! Maple Holistics is proud to be a cruelty-free company. None of our products are tested on animals and we do not sell our products in markets that could subject our products to state-mandated animal testing.

All Maple Holistics hair care products are safe for color treated hair and sulfate-free.

Our products are recommended for everyday use. If irritation occurs or if any negative effects are noted following daily use, please discontinue use or use our products less frequently.

Essential oils must be stored away from open flames and heat sources, including direct sunlight, candles, and stoves. Exposure to high temperatures can cause these oils to reach their specific flash points, the temperatures at which they ignite. Frequent exposure to heat accelerates the deterioration of essential oils.

When essential oils are exposed to air or oxygen, they undergo oxidation, leading to the fading of their volatile components, including their fragrance. This often occurs when the bottle caps are left open for extended periods. To mitigate oxidation and evaporation, it's essential to keep the bottles capped when not in use. Oils which have been overly-exposed to oxygen, while unsuitable for topical or aromatherapy use, can still find applications like household cleaning.

Exposing essential oils to sunlight or strong light sources adversely affects their properties, and these include fragrance, appearance, and efficacy. Because of this, essential oils are typically sold and stored in dark-colored bottles, commonly amber but also dark blue, green, violet, or black, to block UV radiation. Regardless of bottle color, direct sunlight should be avoided as it can cause temperature fluctuations, further promoting oxidation.

Leaving essential oil bottles uncapped for long lengths of time can allow moisture to enter, resulting in cloudiness and water beads inside the bottles. Keeping bottles tightly capped is crucial to prevent this.

● Ensure the bottle’s cap is securely fastened at all times.

● Replace the air in the bottle's "headspace" with nitrogen to prevent oxidation of the oil.

● Avoid exposure to direct sunlight/heat, and store essential oils under cool and dry conditions.

● Avoid inserting foreign objects directly into the bottle. Instead, pour the required amount onto a surface or sterilized equipment, dilute as necessary, and then apply as preferred.

● Keep track of the purchase date of essential oils by marking it on the product label or cap.

● Although dropper bottles are convenient, it’s better to avoid storing undiluted essential oils in dropper bottles, because the dropper’s rubber top can degrade, thereby affecting oil quality.

● Maintain essential oil bottles as full as possible to minimize "headspace" oxidation". Consider transferring oils to smaller containers if needed.

Yes! Please check out our Influencer page for more information on how to become a Maple Holistics Influencer.