Questions By Topic
Have a question for us that isn't listed below? Contact Us!
Purchasing
Q: What is your return policy?

A: All of our products made available by authorized distributors are backed by our money-back guarantee. If you purchase a product for your own use and are, for any reason at all, not happy with the results — we will either replace it with a more suitable product, or give you a full refund. Read more about our guarantee.

Q: Where are your products available for purchase?

A: Aside from the Maple Holistics website, our products are currently available on on Amazon, Target, Walmart, eBay, iHerb and other online retailers. You'll be seeing Maple Holistics products on the shelves of national retailers soon!

Shipping
Q: Does Maple Holistics ship internationally?

A:Yes! Maple Holistics products can be ordered on various platforms with global shipping programs.

Ingredients
Q: Are Maple Holistics products natural?

A: Maple Holistics shampoos and conditioners are made with naturally derived ingredients to ensure best results. However, sometimes these raw ingredients can be unstable in their purest form. That means we may process some of our ingredients or formulas or include safe chemicals in our products so that you can enjoy from-the-earth products that are safe, stable and formulated with love. Maple Holistics oils, such as our essential oils, are pure.

Q: Are Maple Holistics products made in the USA?

A: All Maple Holistics products are made in the USA (our New Jersey HQ, to be specific) from globally and domestically sourced ingredients to ensure authenticity, quality and to promote national prosperity.

Q: Are Maple Holistics products gluten-free?

A: The only questionable ingredient we use in regards to gluten would be Botanical Keratin, which is composed of hydrolyzed proteins. It is possible that some of the hydrolyzed protein used in the product is composed of wheat protein. However, it is a very small amount with a gluten content rendered insignificant by professionals and deemed safe even for those with Celiac! We cannot legally provide a medical opinion; however, if you'd like to try it, you are covered by our money-back guarantee!

Q: Are Maple Holistics products vegan?

A: Our products do not contain any animal ingredients. The only ingredient which may potentially be considered an animal derivative is our silk amino acids, however they are sourced from a vendor who shares our interests in supporting cruelty free sourcing and takes special interest to treat the silk worms with care throughout the natural silk 'collecting' process. Almost all of our products do not include silk amino acids, and are PETA certified vegan.

Testing
Q: Does Maple Holistics test on animals?

A: No!

Q: Is Maple Holistics cruelty-free?

A: Yes! Maple Holistics is proud to be a cruelty-free company. None of our products are tested on animals and we do not sell our products in markets that could subject our products to state-mandated animal testing.

Usage
Q: Are Maple Holistics shampoos and conditioners safe for color treated hair?

A: All Maple Holistics hair care products are safe for color treated hair and sulfate-free.

Q: Are Maple Holistics products safe for everyday use? 

A: Our products are recommended for everyday use. If irritation occurs or if any negative effects are noted following daily use, please discontinue use or use our products less frequently.

Other
Q: I’m an influencer – can I work with Maple Holistics? 

A: Yes! Please check out our Influencer page for more information on how to become a Maple Holistics Influencer.